Systems and Project Administrator

Beekman Group

KwaZulu-Natal, South Africa

Permanent

Apr 26

This job is no longer accepting applications.

Beekman Group, South Africa’s leading corporate player in the development and management of property and the leisure sector currently has the following opportunity. In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups. KEY PERFORMANCE AREAS: The incumbent will be responsible for the administration of various external software systems and technologies used throughout the organisation, including the setup, upkeep, configuration, and reliable operation of the programmes, especially multi-user software programmes used cross functionally between various departments and divisions.

This will also include the required business process mapping by which to build the system infrastructure from the onset, and the development of the processes and workflows with the objective of finding out how they can be improved through automation.

RESPONSIBILITIES INCLUDE:
● Acquiring an in-depth understanding of the software programmes as they are being applied in the various departments throughout the organisation
● Collaborating with stakeholders in order to design appropriate process maps that visually describe their workflows
● Applying systems setup within the software infrastructure in order to build system processes in support of identified work flow processes
● Mapping and Implementing new work flow processes in operational teams, including end-user training and support
● Assisting user departments and the wider user base in understanding of system and business processes
● Managing software updates as and when necessary
● Analysis of current processes and their application in the various software programmes
● Applying configuration changes as and when existing work flow processes change or need to be updated
● Adding, removing, or updating user account information, resetting passwords, etc.
● Responding to technical queries and troubleshooting with end-users
● Logging system bugs to Software Helpdesk platforms where necessary
● Maintaining system storage capacity and archive processes

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