Reception Supervisor

Clinix Health Group

Gauteng, South Africa


May 3

This job is no longer accepting applications.

The Reception Supervisor will accept full responsibility and accountability to effectively coordinate the Reception/Admissions team in order to provide a timeous and accurate admission and discharge service to both internal and external stakeholders, which meet customer requirements and expectations. • Manage and coordinate all reception staff (hospital/doctor), Switchboard Operator, Admissions Clerks and Porters and Drivers in an effective manner to ensure professional service delivery.
• Ensure all reception / admissions activities are fully operational, legible and captured on SAP.
• Engage with internal and external clients on documentation required for patient admissions, bed allocation, ward movements and discharge times, newborn registrations on medicals schemes and medical schemes suspension/ decline of authorizations to obtain further information to ensure authorization.
• Manage financial risk, by ensuring the collection of co-payments and private patient estimates as per company policies and procedures.
• Engage daily with the Finance team regarding banking according to the company cash management standards.
• Drive eligibility checks in admissions.
• Ensure completeness of documentation required for admission, for each patient.
• Ensure any non-validated admissions are escalated and corrected on SAP.

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