The Accounts Clerk attends to the billing and debt collection requirements within the Finance Department, while ensuring excellent customer service levels are maintained at all times. Billing, invoicing, and processing of credits. Ticket management. Liaising with Sales Department and clients to resolve outstanding queries. Reconciliation of debtors accounts daily/weekly/monthly. Collection of outstanding payments owed by debtors and flagging exceptions for the Accounts Supervisor. Suspensions. Reporting of cash collections and outstanding debtors. Sending out of monthly statements to customers. Sending out of invoices / PODs when requested by clients. Resolving potential problems with customers. Dealing with clients with regards to outstanding debt and payments. Making payment plans / arrangements. Assist Accounts Supervisor with ad hoc tasks where possible. Administration of debtor accounts. Administration of rebates. Working with Age Analysis to ensure priority debtors are dealt with in a timeous manner.
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