Customer Interaction Agent (CIC)
At Blue Label Distribution, our brand philosophy is that we can create and distribute anything that is able to be digitized. Our Blu-approved brand is the face of our service offering and is underpinned by a world-class technology platform for both online and offline commerce. With a point of sale network of approximately 150 000 devices, we provide a distribution footprint across all income groups. 85% of our income comes from merchants in the informal sector The Customer Service Representative is responsible for the provision of an omni-channel service to customers or potential customers and otherstakeholders to respond to their queries and requests, to provide information and documentation, handle complaints and trouble shoot problems.
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