People Support Practitioner

Capfin SA

Western Cape, South Africa


Oct 5

We have an opportunity for an experienced, highly driven individual with solid HR experience to join our high-performance People Support team. The individual will be responsible for assisting with delivering PS strategic priorities and people enabling solutions. Key Responsibilities: Talent Acquisition: Prepares, updates and maintain all job specifications and job profiles; Initiates recruitment process for all C level positions and higher; Conducts selection and assessment of shortlisted candidates; Oversees administration of appointment process, including offer letters and employment contracts; Conducts, prepares, and analyses employee exit interviews and identifies retention opportunitiesOnboarding & Off-boarding Process: Analyses on-boarding interviews of employees, track trends and prepares on-boarding feedback at management level, Plans, conducts and prepares exit interviews and reporting. Identifies engagement opportunities and makes recommendations to improve employee retention to management Compliance: Assist with developing, implementing, and monitoring of company policies and procedures and educates managers and employees on PS policies and procedures; Ensures alignment of PS Policies to best practice and ensures policies are audited annually and align to latest legislation updates; Plans and prepares the annual Employment Equity Plan; Assist with conducting audit checks relating to employees files and policiesEmployee Relations: Provides solid Employee Relations advice to line management and employees on labour law and company employment policies and procedures; Provides input into the development of the Employee Relations policies and processes; Plans, coordinates, and attends all disciplinary hearings within their respective departments; Prepares all disciplinary documents and packs, fact finders and warning forms; Assists PS Manager with representing the company at the CCMA; Plans and prepares quality monthly People Support reports for the business; Analyses and advises on People Support trends within department, business and externally; Manages employee benefit claims and ensures all claims are properly processed with the service providers (e.g., Critical illness, death, and disability); Coaching and mentoring of management and employees on PS matters Organisational Development: Develops and implement effective change management interventions to support process, system or structure changes; Facilitates training aimed to equip managers to effectively apply PS practices and policies; Assist with developing and implementing of employee engagement initiatives; Identifies and supports management to drive high team performance through effective people enabling solutions; Ensures performance, management processes are managed in accordance with Capfin Policy and Procedures; Coaches and advises managers and employees within department on performance improvement processes and practices; Assist the PS Manager in enhancing rewards and recognition incentives for employees to further promote the culture of recognition in the businessEmployee Wellness: Provide input into wellness theme year calendar in association with EWP; Assist with managing wellness projects and the implementation of employee wellness initiatives; Assist with planning and engages with wellness service providers relating to service offerings

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