Permission Agent

Herotel Breedenet (Western Hub)

Western Cape, South Africa

Permanent

Oct 1

Applications are invited for a Permissions Agent position to be based in the Western Hub.The Permission Agent is responsible for obtaining permissions from private and business property owners to plant poles used in the distribution and the installation of fibre optic cables on private and business properties. Key Performance Areas would include, but are not limited to:Obtain written briefs or verbal confirmation of approvals from private homeowners and business premises owners to allow the planting of poles, on their properties, that will ensure a successful aerial deployment projectBe actively involved in the promotional activity within the installation area.Be actively involved in awareness campaigns within the project deployment area.Distribute project specific advertising material (pamphlets, leaflets, advertising boards) within the project deployment area at least 2-weeks prior to installation commencement.Set-up and configuration and continuous use of daily work tools (google maps.Work with Project Manager / Permission Specialist to plan permission route prioritiesEnsure that all special requirements are listed, and that PM and Site Manager are informed of any special conditions.Ensure that all site information is captured on Google Maps and adjust colours to suit the correct permission outcome (Orange = Approved / Maroon = Pending call later / Black = No etc.) (This can differ from project to project and must be clarified with the PM / Site Manager.Explain the Planting Process to clientsDiscuss Fibre specials that are available to the home and business owners when granting approval.Plan and schedule the planting of poles with the home and business premises owner and inform PM and Site manager (only if specific request in this regard is made)To enhance long term client relationships via effective image building and client communication.Proactively contribute ideas for the improving of permission obtaining strategies and identify areas for improvementProvide a quality Service to clients.Maintain a professional appearance and conductConsistently complying with all company policies and procedures.

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