Overview: Job purpose and deliverables Core purpose of the roleThe job requires that the employee maintains the highest level of honesty and integrity as the incumbent will have access to company assets and confidential record storage areas. Key deliverables and outputs Branch Operations The role of a cleaner is to ensure an effective and efficient operation of cleaning services. Further to cleaning, the employee will be required to perform hospitality duties such as serving refreshments to management and visitors.Providing a high standard of hygiene and cleanliness in the offices and surroundings.Sweeping and/or vacuuming of all floors within the offices including boardrooms.Mopping floors with a wet or a damp mop within the offices including boardrooms.Dust, damp wipe, wash or polish furniture, ledges, window sills, external surfaces of cupboards and shelves.Clean toilets, urinals, hand basins and sinks within the offices.Ensure that furniture in offices, meeting rooms area is arranged in the required manner at all times within the offices including boardroom.Disposal of rubbish from pantry, kitchens, and workstations within the offices including boardrooms.To replenish consumable items (soap, toilet rolls, and paper towels) within the offices.Collecting and cleaning of all mugs, tea cups, glasses etc. from employees workstations within the offices including boardrooms.Hospitality ResponsibilitiesServing of refreshments to management and visitors.Serve tea/coffee and/or any other refreshment to the Head of Operations and all visitors.To replenish consumable items (coffee, tea, milk, sugar etc.) within the offices.Ensuring that the kitchen is clean and hygienic at all times.Assist in keeping stock of all items held within the pantry.Internal customers Branch employees, inter-departmentsExternal stakeholdersSuppliers, Clients/Customers
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