Applications are invited for a Sales Agent position to be based in the Western Region, in the follow areas: Bredasdorp, Caledon and Swellendam.The Junior Sales Agent will be responsible for answering incoming sales calls, establishing client needs, upselling to existing customers, and taking new clients through the lead to receipt process. As one of the primary and often first points of contact, a large part of the job is maintaining good customer relationships, accurate communication and product knowledge. Key Performance Areas would include, but are not limited to: Calling on residential customers in the region to sell the Companys Fibre and Wireless products, including signing up of pole hosts and residential estates. Answering incoming sales calls and process leads. Achieving personal monthly sales objectives and KPIs as set by Management. Maintaining the Companys customer base via effective account management principles. Growing the Companys customer base via identification of new opportunities and converting those opportunities into new clients. Tracking and reporting key personal sales metrics on a daily basis. Meticulous lead generation and sales pipeline management. Meticulous management of tickets and leads. Conducting desktop feasibility studies and site surveys for customers (Fibre/Wireless). Ensuring strict adherence to all SOPs and other internal processes & procedures. Capturing customer information, orders, invoices, compliances and all related information accurately on DataTill. Attending and assisting with marketing events where required. Actively communicate of key competitor activities. Embodying the highest levels of professionalism, integrity, honesty, and adherence to company policies and procedures. Effectively following-through of all tasks assigned by Management. Always portraying the company to stakeholders in a positive manner
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