Scheduler

Herotel

Gauteng, South Africa

Permanent

Sep 17

Schedulers are responsible for coordinating Field Service Teams booking and confirming client appointments and assisting them by providing high-quality customer service. Ensuring effective utilisation of the fleet and communication between clients and Field Teams Scheduling installs for Installers / Technicians daily Do route planning for every Installer / Technician. Communicate with clients and Installers / Technicians to ensure everyone is aligned. Do provisioning and capturing of info on Enigma as required. Ensure all tickets / job cards are closed and finalized. Produce daily / weekly reports on activities.

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Herotel

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