Human Resource Officer
MRM Building Solutions & Steel is seeking to recruit a Human Resource Officer. The candidate must have the ability to work independently with minimal supervision, demonstrate high integrity and professional ethics and make decisions on the role in a prudent manner. The position is based in Nairobi.Overall Purpose of the Position: Support HR Service Delivery and partner with other business functions to achieve operational excellence and business growth. Employee Services:Establish and maintain employees services logCoordinate staff transportProcess owner of all Employee Services-related processes and standard operating procedures and service level agreements (SLAs)Track outstanding issues/queries and ensure that they are resolved satisfactorily within targeted time periods Manage delivery of HR services according to agreed budgetProvide timely information to support core HR processes.HR Services Management:Ensure necessary support structures (systems and processes) are in place to carry out and deliver quality HR servicesMonitor process flows for quality and efficiency, and identify areas for process improvementManage third party service vendors ensuring they meet agreed service levels and delivery within agreed cost, quality and time requirements.Focus on customer service and satisfaction when addressing queries and requests from all stakeholders and employeesKeep abreast with latest HR practices and ensuring that these practices can be incorporated into the delivery modelActively contribute to HR initiatives and projects by providing support to the overall HR function in continuous improvement initiatives.HR Information System (Records Management and Time & Attendance):Support use of HR Information System including inputting data onto the system, generating relevant reports, attending to queries, liaising with payroll to resolve queries etcIndependently process time and attendance data and resolve data discrepancies for payroll processingEnsure the accuracy and integrity of the automated time and attendance reports for payroll processingReview and verify employment records of new and current employees to ensure accurate determination and documentation of staff data in the systemRespond to inquiries from managers, employees, and other stakeholders on a variety of Human Resources questions, referring more complex questions to the appropriate resource.Database Administration:Coordinate printing and issuing of staff IDsCoordinate and ensure enrolment of new employees in HRISHR Analysis & Reporting:Prepare monthly HR reports with a detailed analysis to assist in management decisionsSupport with HR metrics and analytics to support internal and business focused HR reporting.
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