Sales Agent - Business
The Sales Agent - Business will be responsible for actively calling and visiting potential new business clients, to establish client needs, sell business fibre, wireless, VoIP, SLAs and related products and upselling to existing business customers. An important aspect of the job is maintaining good customer relationships, accurate communication and excellent product knowledge. Calling on businesses in the region to sell the Companys business Fibre, wireless, VoIP, SLA and related products. Achieving the monthly business sales objectives and KPIs as set by management. Maintaining the Companys business customer base via effective account management principles. Growing the Companys business customer base via identification of new opportunities and converting those opportunities into new clients. Proactively cross-selling and up-selling to business customers by identifying client needs and matching them to the Companys various business solutions. Tracking and reporting key sales metrics on a daily basis. Meticulous lead generation, tickets and sales pipeline management. Preparing professional quotations for business customers based on assessments. Conducting desktop feasibility studies and site surveys for business customers (Fibre / Wireless. Ensuring strict departmental adherence to all SOPs and other internal processes & procedures. Capturing customer information, orders, invoices, compliances and all related information accurately on DataTill. Attending and assisting with marketing events where required. Actively tracking and communication of key competitor activities. Embodying the highest levels of professionalism, integrity, honesty, and adherence to company policies and procedures. Effectively following-through of all tasks assigned by management. Always portray the company to stakeholders in a positive manner. Must be willing to travel as and when required.
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