Quality Assurance Manager - Pest Control and Hygiene JHB

Ecowize Group

Gauteng, South Africa


Aug 26

Ecowize is an international Hygiene and Sanitation company renowned for continuous improvement and technological innovation. We are synonymous with high performance, high compliance cleaning solutions and as a result have become a leading international, specialized, hygiene and sanitation service provider. Our Pest Control and Hygiene Division is looking for an experienced Quality Assurance Manager. The Purpose of the position is to proactively manage service delivery and quality assurance in a timely and anticipatory manner to ensure that both internal and external compliance requirements are fully met. To drive compliance from a strategic level to ensure that drives continuous improvement and meets legislative, regulatory and performance standards. Summary of responsibilities:Quality Assurance and Compliance Planning and CoordinationManage and evaluate quality levels to achieve maximum compliance.Develop, implement and evaluate Quality Assurance and Compliance plans to meet the organisation objectives.Drive the quality assurance processes and solutions with customers and 3rd Party Auditors to deliver required compliance levelsWork closely with key stakeholders to provide quality and compliance insights to drive performance.Manage stakeholder expectations and objections and maintain ongoing relationships.Identify areas for service improvementIdentify training requirements for PCOs and Service ManagersProvide technical and advisory support to internal and external customersManage and facilitate management reviews and audits.Provide information, highlight key risks and give technical input to your line manager.Utilise networking and development opportunities to remain abreast of the latest trends and technology.Lead a process for tracking the status of resolutions of provider audit findings.Compile and consolidate related reports.Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self-development. Demonstrate willingness to help others and go the extra mile to meet team targets and objectives

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Ecowize Group

Over the last 25 years we have become experts in the field of specialised cleaning and sanitation.