The Company Milpark Education is a registered Private Higher Education Institution offering business management education that focuses on the areas of Management and Leadership, Commerce, Financial Planning and Insurance, and Banking across South Africa and in other parts of Africa.Milpark offers full-time, part-time, distance learning and online learning Higher Education (HE) and Further Education and Training (FET) qualifications, as well as career-focused short courses. The higher education qualifications offered start at NQF level 5, extend into levels 6 and 7, and culminate in the Master of Business Administration (MBA) at NQF level 8. Our short-term qualifications cover the spectrum from NQF level 5 through to NQF level 7. Milpark Education has been rated as the Number One Private Provider of the MBA degree and was placed fifth in the overall rankings of accredited Educations in the 2012 PMR.africa national survey on accredited Educations offering MBA/MBL degrees in South Africa. Milparks ValuesThe Milpark culture is based on 5 core values:We focus on providing quality education to our studentsWe focus on our excellent customer serviceWe work together with integrity and respectWe take personal accountability and responsibilityWe create value for our stakeholders through innovation and operational excellence The Position The role of the Academic Administrator will be to assist the Academic Manager, Lecturers and Programme Managers in the School with various administrative tasks. Responsibilities General administration Assist programme managers and lecturers with general administrative matters. Compile contracts for Online LecturersSchedule and provide support for [email protected] SessionsKeep, record and process claims. Keep minutes of meetings. Manage filing and record keeping. Assist with the preparation for quality assurance verification visits. Assist with administrative tasks and the organization of part-time academic staff. Capture feedback from student surveys and communicate to stakeholders. Assist with the drafting of presentations. Assist with programme management functionsAssist with the student admission process where necessary.Assist with the student registration process where necessary.Capture external student exemption decisions on the system and communicate to students.Assist with internal module exemptions where necessary.Assist with the implementation of the at-risk management process on selected programmes. Assist with the management of various learnership programmes. Assist with the running of Online Proctored ExamsCustomer serviceAddress student and client administrative queries.Ensure the student profiles are kept up to date with all contact intervention information and/or academic info.Deal with student/facilitator/part-time academics/client queries (email, telephonic and online system) as and when necessary.Build good relationships with internal departments, part-time academics, clients and students.Maintain professional relationships with all Milpark management and staff.Special projectsAssist in administrative tasks, planning, organising and control in the delivery of special projects as determined by management
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