Regional Commercial Manager


Gauteng, South Africa


Aug 19

A Regional Commercial Manager at Herotel (a wireless internet service provider) drives business revenue growth through sales and marketing (ARPU), and is responsible for customer care, sales and managing debtors. The role will work closely with the Regional Growth and Network Managers, in order to meet business objectives. The position is a mid-senior management role with several heads of department reporting through to it. The Regional Commercial Manager will be required to travel between Pretoria, Durban, Pietermaritzburg, Pretoria, Bloemfontein, Ladybrand, Rietfontein and Middelburg as and when required. The role offers remote working. LeadershipLead, mentor and develop heads of department to achieve business and individual performance excellence.Sales Planning and AnalysisDeveloping and updating an annual business plan and budget (as it relating to customer growth and retention.Competitive landscape analysis and reporting, including product and pricing. Ensure successful lead-to-receipt process.Identify appropriate market segments and channel strategies.Develop tactical customer growth and retention strategies (where and what to sell and how to sell it).Customer careEnsure that customer experience is at a high level at all times.Implement customer satisfaction and retention initiatives.Debtors ManagementProvide revenue assurance through accurate and timely billing and collections processes.

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