Fleet Manager


KwaZulu-Natal, South Africa


Aug 20

Core purpose of the role The main purpose of the job is to supervise and oversee the co-ordination of operational resources by optimising the utilisation and profitability of the allocated fleet and workforce in accordance with company policies, goals and strategic objectives Key deliverables and outputs 1.Manage fleet maintenance and appearance through: Implementing service plans, CI checks and controls for vehicle equipment and preventative maintenance plans. 2.Issue loading numbers/ instructions to drivers and monitor loading and off-loading times. Ensure delays are escalated. 3.Maintain the fleet database using the relevant systems. 4.Supervise the scheduling and co-ordination of the driver's day to day activities including daily violations, leave and time-off 5.Manage driver performance through the relevant systems (incl. DriveSmart, DriveCam and fuel consumption) in line with company policies and procedures. 6.Coach, mentor and counsel drivers and create a work environment to ensure drivers perform to their optimal ability. 7.Drive employee engagement through implementing effective communication forums (incl. SmartComs, counselling, coaching and mentoring). 8.Manage driver disciplinary and grievance issues in line with company policies and procedures. 9.Plan and co-ordinate driver onsite inductions, annual refresher training, and on road training in line with company policies and procedures. 10.Manage customer service by establishing and maintaining viable communication channels with customers and ensuring that contracted service levels with customers are exceeded. 11.Manage risk by ensuring that drivers adhere to operational protocols, policies and procedures (incl. driving hour rules, authorisation of designated stop and sleep areas). 12.Ensure compliance to health, safety, statutory, industry and customer requirements. 13.Adhere to the company's Road Traffic Safety Management System (RTSMS). 14. Ensuring that break downs of fleet are speedily attended to 15.Investigating all fleet accidents and incidents timeously. 16.Keeping accurate records of all fleet accidents and incidents. 17.Trending all fleet accidents and incidents. 18.Manage the process for obtaining of damage estimates and carrying out of repairs

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