Property Manager: Residential

City Property Administration (Pty) Ltd

Gauteng, South Africa

Permanent

Aug 16

City Property Administration (Pty) Ltd is a residential and commercial property management company that has been operating since 1968 with their headquarters in Pretoria and a supporting office in Johannesburg. City Property transforms buildings and injects fresh vitality into our inner cities. We provide sophisticated, modern and cosmopolitan retail spaces, offices, warehouses and apartments that ensure that those who live and work in the CBD enjoy the best South Africas cities have to offer.The Residential Property Management Department in Pretoria has a position for a Property Manager. If you believe you meet the requirements for this position then we would appreciate your application. The purpose of the role is to maximize the financial performance of the portfolio, maintaining the buildings according to accepted business standards and managing tenants and staff.Financial performance of the Portfolio1.Prepare and refine portfolio budgets in line with agreed assumptions and other relevant information to determine the targets to be achieved for the financial year.2.Review and report monthly on financial and operational performance of portfolio against budgets and targets achieved.3.Update of notes and comments within deadlines as required for reporting purposes.4.Assist and provide supporting calculations/information to finance team for completion of reasonable forecast.Cost Management and Building operations1.Ensure that buildings are formally inspected, managed and maintained in line with CPA standards. Submit inspection forms as per requirements. Ensure vacant units are in a lettable condition.2.Monitor and manage budgeted expenses items in line with planned timelines.3.Ensure maintenance concerns reported by tenants and in general are escalated internally and resolved successfully.4.Ensure the work done and quality of services provided by outsourced contractors (e.g., cleaning, security, etc.) as well as maintenance teams are monitored and reviewed continuously.5.Consider and recommend changes to outsourced services and staff compliment (security guards, building staff, cleaners, rubbish removal changes, etc.) to achieve optimal financial and operational performance.6.Ensure stock controls are implemented, maintained and monitored on a monthly basis.7.Review, evaluate and oversee signage at the buildings.8.Motivate upgrades and improvements to buildings where these are deemed necessary.9.Review and monitor water, electricity and other utility costs and services provided. 10.Monitor parking and access control and ensure collaboration with support (if relevant).11.Guide Leasing in terms of tenant retention and related aspects to consider during leasing processes.12.Ensure risks are identified, reported, and managed in line with CPAs Risk Policy.13.Ensure operational and administrative policies, procedures and approvals are followed.Credit Control and collections1.Monitor and guide Credit Control team in decision making to manage arrears optimally.2.Ensure tenants with material arrear balances are met to discuss options in order to collect on outstanding amounts.3.Ensure files for Legal Handover are recommended, reviewed and actioned appropriately.Build relationships with tenants, internal and external parties.1.Manage customer service matters in line with CPA standards and within agreed service levels.2.Communicate and work as a team with other departments.3.Achieve the required relationships with tenants, owners, contractors, and other external/internal parties.4.Clear communication, presentation and reporting at various forums.Staff Management1.Oversee work of subordinates and conduct performance reviews as per agreed policies.2.Guide and mentor building staff to obtain desired objectives and performance.3.Manage poor performance when necessary, in consultation with HR and Portfolio Manager.4.Provide constructive feedback to subordinates regarding their performance.Working conditionsOffice based. Travelling required. Own transport required.

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