Manager: Claims Supplier

Telesure Investment Holdings

Gauteng, South Africa


Aug 11

Manage the efficient and effective delivery of business strategy through drivingsupplier management and engagement, and the implementation thereof. Stakeholder EngagementIdentify and manage stakeholders up to top management level, finding out theirneeds/issues/concerns and reacting to these by leading and coordinating thedevelopment of stakeholder engagement plans to support the communication ofbusiness information and decisions.Build and maintain effective internal and external relationships with variousstakeholders to foster effective long-term strategic partnerships.SourcingCollect and analyse the key cost drivers, market dynamics and issues, areas ofinnovation, and alternative suppliers for a medium-risk area with somealternatives/medium costs of changing, in consultation with relevant functions toprovide solid market information for decision making.Ensure achievement of the companys BBBEE objective with regard topreferential suppliers as well as compliance to the Code of Good Practice.Understand business processes, needs and requirements in order to awardbusiness based on compliance requirements contained in the Requests ForProposals and best practice.Contract RequirementsIdentify contract requirements and write specifications for the claims business forexisting and/or new contracts.Facilitate and finalise Supplier Service level Agreements and contracting withexisting and new Suppliers in conjunction with the Legal Compliance Team.Contract ManagementMonitor the suppliers compliance with the BBBEE Act and implement remedialactions when necessary.ProcurementAchieve specific procurement goals within area of responsibility. May alsoinvolve working to improve established procurement procedures.Cost AccountingEvaluate costs and identify variances or opportunities to improve profitability formore senior colleagues.Strengthen negotiations ability in the market through the review of existing costand the forecast of future expenditure.Analyse and understand business expenditure relating to internal and externalservice providers as required in order to drive cost efficiencies for the businessand ensure quality services are delivered to internal and external clients.Performance ManagementPrioritise own workflow and ensure work is completed to the required standardsof productivity, quality and timeliness; use performance management systems toimprove personal performance.Operational ComplianceIdentify, within the team and various stakeholders, instances of non-compliancewith the organization's policies and procedures and/or relevant regulatory codesand codes of conduct, reporting these and escalating issues as appropriate.Ensure adherence to compliance standards in accordance to company supplier/procurement requirements and procedures in awarding new and existingbusiness on an on-going basis.Personal Capability BuildingDevelop own capabilities by participating in assessment and developmentplanning activities as well as formal and informal training and coaching; gain ormaintain external professional accreditation where relevant to improveperformance and fulfil personal potential. Maintain an understanding of relevanttechnology, external regulation, and industry best practices through ongoingeducation, attending conferences, and reading specialist media

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Telesure Investment Holdings

Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial service providers.