Mascor: Agricultural After Sales Manager (Salt Rock)

Plennegy (Pty) Ltd

KwaZulu-Natal, South Africa

Permanent

Aug 4

Mascor is a group of franchised motor, agricultural mechanisation and fuel dealerships with its Head Office in Greytown, South Africa. With 50 years in the Industry, we offer the most professional and high-quality service, standards and workmanship in all the Countries that we operate. Mascor is currently looking to appoint an Agricultural After Sales Manager in Salt Rock, KwaZulu-Natal. The purpose of the aftersales Manager is to oversee the day-to-day Management of the branch. This position will deal with all day-to-day activities at branch level with special focus on customer satisfaction and quality assurance. RESPONSIBILITIES - Day to day Management - Agricultural workshop - Customer satisfaction - Housekeeping and Safety - Inventory - SalesDaily, weekly and monthly planning needed to ensure that overall goals are met. Infrequently by Reporting Manager.DUTIES:1.Day to day management with emphasis on the agricultural workshop.-Manage and control the branch working capital.-Be an efficient leader to all employees.- Ensure branch compliance with Company policy and procedures-Ensure branch profits and costs meet budgets.-Ensure returns on assets meet budgets.-Ensure daily reports and matrix are actioned, completed and sent to reporting Manager timeously.2.Sales-Ensure all year demo and marketing programmes are executed-Ensure that coverage reports/Magnitude are completed-Meet budgeted unit and sales targets-Sales coverage to be at 85%-Market share to be at 42% for below 70kW units and at 60%for above 70kW units or the overall growth must be at 10% year on year.3.Customer satisfaction-Attending to customer enquiries timeously-Overall CSI to be more than 85%-After sales contact to be at 100%4.Housekeeping and safety-Ensure that the Parts, Workshop and equipment departments are neat, tidy and includes marketing displays.-Ensure that Parts are stored in accordance with required standards-Communications to be done timeously-Ensure compliance with all laws and regulations including OHS and franchise requirements.5.Inventory-Manage parts availibility (Breadth 2 Plus)-Manage the stock order percentage-Manage CSI availability-Manage obsolesence and losses (% of sales)-Manage stock returns (year to date)

Apply for this position Back to job

You must be logged in to apply for this job.

Apply

Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information

Profile

View CV

Details

{{notification.msg}}