Customer Experience Manager

At Blue Label Distribution, our brand philosophy is that we can create and distribute anything that is able to be digitised. Our Blu-approved brand is the face of our service offering and is underpinned by a world-class technology platform for both online and offline commerce. With a point of sale network of approximately 150 000 devices, we provide a distribution footprint across all income groups. 85% of our income comes from merchants in the informal sector. Supports direct sales through leading the implementation of the omni-channel strategy. Proactively manages and supports the effective onboarding of customers, query resolution, account support, product availability and customer retention. A critical lever to delivering an exceptional end to end customer experience.