Customer Experience Manager

Blue Label Distribution

Gauteng, South Africa

Permanent

Jul 29

At Blue Label Distribution, our brand philosophy is that we can create and distribute anything that is able to be digitised. Our Blu-approved brand is the face of our service offering and is underpinned by a world-class technology platform for both online and offline commerce. With a point of sale network of approximately 150 000 devices, we provide a distribution footprint across all income groups. 85% of our income comes from merchants in the informal sector. Supports direct sales through leading the implementation of the omni-channel strategy. Proactively manages and supports the effective onboarding of customers, query resolution, account support, product availability and customer retention. A critical lever to delivering an exceptional end to end customer experience.

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