Mascor: Master Technician (Pietermaritzburg)
Mascor is a group of franchised motor, agricultural mechanisation and fuel dealerships with its Head Office in Greytown, South Africa. With 50 years in the Industry, we offer the most professional and high-quality service, standards and workmanship in all the Countries that we operate. Mascor is currently looking to appoint a (John Deere) Master Technician for our Pietermaritzburg branch. -Knowledge of construction work & systems including diagnostics.-Ordering correct parts first time round to complete job-Loading and closing of quality DTAC's 100%-Comebacks less than 3% of own total labour sales-Productivity at 100% and efficiency 85%-Charge to total percentage = 85%-Carry out all DLM's and courses assigned timeously.-Adhere to company SOPs.-Comply with Company minimum tool requirements.-Efficient time management re travelling etc.-Completion of job cards within 24 hours -Accurate completion of daily reports and technician diary.-Ensure customer satisfaction is at 100% and all queries are attended to timeously.-Ensure proper communication regarding jobs in progress
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