Technician: Helpdesk

Mustek Limited

Gauteng, South Africa

Permanent

Jul 22

The Technician is responsible for assisting clients with first line support, logging of field support tickets, ordering parts for multinational repairs, returning parts and quoting for onsite repairs. Maintain the abandoned call rate below 8%Close 100% of all customer queriesAccurately log all field support ticketsGenerate quotesClose all multinational tickets

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Mustek Limited

Mustek is one of the largest assemblers and distributors of personal computers and complementary ICT products in South Africa.

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