Graduation and Certification Coordinator

Milpark Education (Pty) Ltd

Western Cape, South Africa


Jul 23

The Company Milpark Education is a registered Private Higher Education Institution offering business management education that focuses on the areas of management and leadership, financial planning and insurance, and banking across South Africa and in other parts of Africa.Milpark offers full-time, part-time and distance learning Higher Education (HE) and Further Education and Training (FET) qualifications, as well as career-focused short courses. The higher education qualifications offered start at NQF level 5, extend into levels 6 and 7, and culminate in the Master of Business Administration (MBA) at NQF level 8. Our financial planning qualifications cover the spectrum from NQF level 4 through to NQF level 8.Milpark Education has been rated as the Number One Private Provider of the MBA degree and was placed fifth in the overall rankings of accredited business schools in the 2012 national survey on accredited business schools offering MBA/MBL degrees in South Africa. Milparks ValuesThe Milpark culture is based on 5 core values:We focus on providing quality education to our students We focus on our excellent customer serviceWe work together with integrity and respectWe take personal accountability and responsibilityWe create value for our stakeholders through innovation and operational excellencePreference will be given to applicants from designated groups, and appointments will be made in line with our EE requirementsBy submitting your personal information and application you hereby confirm:That you have read and understood our Privacy Notice. Please view it here. That you have no objection to us reviewing and processing any personal information provided in the course of your application, as well as any information that you have provided in support of your application. That you have no objection to us retaining your personal information in our database for future employment opportunities that might arise. If you would prefer that we do not keep your CV in this manner, please feel free to contact us at [email protected] .Should you wish to apply via an alternative channel, you may do so by sending your application to us via email at [email protected] Please note that your application will only be accepted if the following conditions are met:The subject line contains the vacancy reference number as indicated in the advertisement.Your email includes your full name, surname and contact details.Your CV is attached in pdf. format.Applications sent to other email addresses belonging to Milpark will not be considered. The Position The position of Graduation and Certification Coordinator is responsible for ensuring the timeous and accurate ordering and distribution of certificates and academic transcripts for all qualifications, short courses, and all other adhoc certificates in accordance with the Milpark Certification Process and Policy. The Graduation and Certification Coordinator is required to plan and organise all aspects of graduations whether public or client related. The Graduation and Certification Coordinator is to ensure that all qualification verifications from external verification bodies are timeously and accurately verified. Responsibilities:Adherence to Certification Processes for accurate printing, recording and storage of all certificates.Processing and administration of all Milpark certificates including distribution of certificates to students within the predetermined turnaround time.Ordering of certificates and Academic Transcripts for printing with external printers, ensuring that the printed certificates and academic transcripts are accurate in their information and timeously received from the printer for distribution. Ensure safe, secure and accurate storage of all printed certificates and academic transcripts stored on site.Prepare and coordinate the corporate certificate requests from Commercial team.Monitor certificate stock and academic transcript stationary stored at the printer.Prepare certificates for despatch to graduates.Processing, administration and invoicing of student certification documentation and special application forms including, but not limited to: oAcademic Transcripts oReissue of Certificates oCertificate courier application forms oInternational courier request quotations, invoicing and distribution.oSigned certificate collection formsProcessing and administration of student Letters of Completion.Plan, organise and administer the Milpark and corporate client graduation ceremonies. Coordinate all aspects of the graduation in conjunction with events company. Ensure administration processes are accurate, administered correctly and within laid down procedures and turnaround times.Accurate and timeous compilation of report requests.Excellent student and/or client support (telephonic, email, web) for all certification, graduation, and other Student Processing departmental activities.Verification of Milpark qualifications including WES verification requests. Ensuring all POPI requirements are met before verification takes place.Manage all Graduation and Certification external providers/third parties to ensure quality delivery of services to Milpark.Manage all email queries from students, third-parties and Milpark staff ensuring a timeous and accurate response within predetermined turnaround times.Optimise efficiency within the department (manage and limit costs, telephone usage, internet, etc)

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