Broker Consultant: Durbanville Provincial Office
The above-mentioned position exists at the Durbanville Provincial Office and will report to the Area Manager: WC Brokers. The incumbent will be responsible to ensure the effective management of a team of Broker FSPs and their Agents in order to achieve set business objectives. Identify, recruit and increase the number of active high quality Broker FSP accounts. Assist, guide, check, and motivate appointment of new Broker FSPs. Ensure that all new appointed Broker FSPs and their agents are adequately trained. Manage, develop, train, assist, lead and maintain a motivated and high performance team of Brokers FSPs, existingor new, to achieve their maximum potential with professionalism. Ensure negotiated mutual agreed sales targets are set and reached through quality business. Follow up on all inquiries timeously, and keep a log of all contacts made with outcomes of those interactions. Ensure, monitor and advise Broker FSP teams on compliance with relevant legal and statutory requirements withrespect but not limited to FAIS/FICA/LTIA and other relevant legislation ensuring FISCA accepted financial andinsurance standards Identify and manage risks impacting Broker FSPs timeously and address functional related problems as well asopportunities. Manage communications - written (filing, faxing, email, etc.) and verbal (telephone, direct etc.) to internal and externalclients Ensure the provision of support in connection with the preparation of documents and presentations for the AVBOBManagement and Administration Departments Assist, advise, guide and support Broker FSPs with debit accounts to cancel any and all outstanding amounts. Build and maintain relationships with internal and external stakeholders. Identify training needs for the Broker FSP team/s and train new appointed Broker FSPs & Agents on AVBOB productsand services as well as providing technical direction and guidance.
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