Manager: ICT Infrastructure


Gauteng, South Africa


Jul 19

AVBOB, AFRICA'S LARGEST MUTUAL ASSURANCE SOCIETY HAS A VACANCY RESPONSIBILITIES INCLUDE: Align ICT technology architecture to ICT strategy Ensure policies and procedures are aligned to strategy, legislative, regulatory and internalrequirements (including standards and best practice) Plan all aspects of infrastructure environment to optimally deliver service to the Group Plan staff and resource requirements to deliver on agreed ICT strategy Manage all infrastructure areas plan, implement, operate, monitor and measure according to theagreed standards and best practices selected Conduct technology research related to Infrastructure to remain abreast of current developmentsand future trends Participate in ICT Management Forum o Tactical guidance and feedback regarding ICT planning foro Infrastructureo reporting and advice on ICT infrastructure operational issues,o advice on ICT equipment/service requestso Manage and report on all Infrastructure tactical and operational equipment related issueso Advise on feasibility of Infrastructure equipment/service requests Manage ICT equipment and licence portfolio for utilisation, warranty, support and contractcompliance Create asset lifecycle plans for hardware and software Ensure audit compliance Oversee the o Planning and implementation (project management for new implementations),o Operationso Monitoring and reporting of the data and voice communication technology within theGroup.o DR planning and implementationo Vendor management Plan, monitor, measure and implement and/or oversight projects related to the Infrastructureenvironment Ensure all areas within the infrastructure environment deliver optimal service Implement ITIL Discuss and agree Infrastructure elements of Service Level Agreement (SLA) with business Manage and measure according to SLA Report to CIO monthly on SLA achievement stats and exceptions Develop stakeholder management plan per category of stakeholder (Includes SLA) Manage stakeholders according to their plan Monitor, measure and report regarding stakeholder satisfaction levels Create and oversee implementation of development plans for staff Budget for the department according to the strategic and operational plans Liaise with business and other members of the ICT management team to ensure alignment Manage the financial aspects of the area according to the plan and budget Manage ICT procurement according to policy Negotiate contracts with vendors in the best interests of the Group Maintain an awareness of environmental issues and incorporate this into all plans and criteria fornew technologies. Become an environmental evangelist and build environmental awareness within ICT

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The AVBOB Group (AVBOB Insurance, AVBOB Funeral Service and AVBOB Industries) is Africa’s largest Mutual Society.