Controller Operations - Global Solutions Durban


KwaZulu-Natal, South Africa


Jul 9

Core purpose of the role The main purpose of this role is to co-ordinate and plan efficient movement and clearance of shipments in accordance with procedures and documentation compliance. Key deliverables and out puts 1.Responsible to co-ordinate the movement of cargo in line with the agreed SOPs and in line with mandatory requirements.2.Maintain solid relationships with shipping lines3.Support Customs department to ensure all documentation required by statutory bodies like Port Health, State Vet, SAPS, NRCS etc. are provided in time to avoid delays in clearances4.Cargo Dues to be paid in time to avoid penalties5.Liase with the Transport Desk for correct transporter provider selections6.Update milestones timeously to ensure status reports pull through accurate information7.Follow operational procedures in line with Audit standards outlined ensuring compliancy is met.8.Ensure company KPI performance objectives are achieved to ensure profitability and sustainability.9.Effective, professional, continuous, pro-active communication to the Customer Service Team with sound solutions to exceed clients expectations.10.To manage and facilitate channel smartcoms effectively within the team and provide full support and team-spirit.11.Attendance to all queries relating to the clearance and delivery of shipments timeously to ensure there is no risk to the business.12.Communicate any concerns or risk to management.SHEQ, Risk, Ethics and Compliance 1.Comply with ethics, risk, governance in line with legislation, company policies & procedures, relevant regulations and Barloworld standards.2.Facilitate all safety, health and environmental policies and procedures to create a safe workplace for all and meet legislative requirements

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