Infrastructure Team Leader
an ISP in the Western Cape requires an Infrastructure Team Leader for our Western Hub. This Infrastructure Team Leader will be responsible to manage and lead a team responsible for the building and maintaining of a wireless network while also maintaining a fibre network. This team will consist of technicians, both senior and junior, as well as administration and planning staff. Key Performance Areas would include, but are not limited to:Leadership: Lead and manage a team. Manage team performance. Clearly communicate expectations, roles and responsibilities to team members and supply employees with the resources required to perform. Adhere to and re-enforce the company policies, procedures and practices at all times. Support, Motivate and give feedback to the team. Grow and develop team members and encourage team members to do training as and when required. Onboard new recruits effective and efficiently. Lives and promotes the Herotel values and culture.Manage the Infrastructure team: Ensure that the team is informed of all relevant SOPs and that they comply with it. Ensure that the team follow working at heights best practices, mitigating risk and ensuring their safety. Ensure that the team comply with the OHS rules and regulations. Must be able to work at heights and confined spaces. Must have a good overview of working at heights to enable him/her to oversee his team in the following: Exercise safe climbing practices. The use of safety equipment, harnesses and climbing gear. Be familiar with the hazards associated with tower climbing, construction. equipment and working on or near energized lines and equipment. Must be physically fit to climb towers via ladders, carry equipment such as tools and gear, no fear of heights, must be able to work in various environmental conditions such as winds, rain, snow, extreme heat conditions etc., the ability to climb structures (sometimes 50 meters or more) with a 20kg load. Analysing situations accurately and complete assigned task, recognize safety hazards and perform duties in a safe manner, must be able to work under pressure and without supervision.Planning: Plan and execute remedial actions on existing infrastructure deployments. Plan and execute routine and emergency maintenance on Infrastructure. Plan and execute new infrastructure builds. Find physical locations suitable for infrastructure as planned.Collaboration: Work closely with NOC, RF and Fibre to identify problem areas on the network. Identify any weaknesses, problems and risks on existing Infrastructure deployments and create a systematic plan of action to solve these short comings. Assist Network manager with planning Capex spending on infrastructure.Reporting: Communicate and report verbally and in writing to other team members and management. Produce monthly reports of activities. Produce monthly KPIs of the Infrastructure team.Adhoc: Be available to fill in for the activities as stipulated for the High Site Technician Senior if any situation may arise that would require it.
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