Mascor: Senior Technician (Greytown)
Mascor is a group of franchised motor, agricultural mechanisation and fuel dealerships with its Head Office in Greytown, South Africa. With 50 years in the Industry, we offer the most professional and high-quality service, standards and workmanship in all the Countries that we operate. Mascor is currently looking to appoint a Senior John Deere Technician for our Greytown branch. Knowledge of work & systems including diagnostics.Ordering correct parts first time round to complete jobLoading and closing of quality DTAC's 100%Comebacks less than 3% of own total labour salesProductivity at 100% and efficiency 85%Charge to total percentage = 85%Carry out all DLM's and courses assigned timeously.Adhere to company SOPs.Comply with Company minimum tool requirements.Efficient time management re travelling etc.Completion of job cards within 24 hours Accurate completion of daily reports and technician diary.Ensure customer satisfaction is at 100% and all queries are attended to timeously.Ensure proper communication regarding jobs in progress
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